FAQ for Sellers
How to become a seller on Begum?
*Visit our seller onboarding page and provide the required information. Initially we require information including seller’s business details, contact information, product categories and banking information for receiving payments.
*Before registration, please carefully read and understand Begum's terms and conditions.
What information and documents are required to register as a seller?
*Govt. Issued ID’s copy (National ID/ Passport/ Driving License)
*Business License copy
*Tax Certificate
*Bank account details
*Sellers can take pictures of these documents and upload them in our seller onboarding portal, our team will conduct seller verification process and approve onboarding application accordingly.
Are there any fees associated with selling on Begum?
*Begaum platform typically charges 10% of total selling amount as commission (before VAT), while registration is completely free (seller verification is required). However, a payment processing fee will be applied when PayPal is your preferred payment method (as per payment structure of PayPal).
How does the seller payout process work?
Step 1: Customer places order and makes payment via debit/credit card, PayPal, Google Wallet, Apple Pay, Union Pay or other digital wallet Steps
Step 2: The paid amount is temporarily deposited to Begum’s bank account, seller will receive notification about order amount in this stage Step
Step 3: After a pre-determined timeframe, or after successful delivery by seller, Begum automatically deducts 10% commission and transfers remaining amount to seller’s bank account. There is a minimum amount threshold before to make deposits to seller’s bank account.
What types of products can I sell on Begum?
*Begum is a dedicated marketplace only for jewellery. As long your item belongs to jewellery category, you are welcome to join Begum to sell your product.
*Our key jewellery types include ring, necklace, earring, bracelet, armlet, ear cuff, nose pin, nose ring, anklet, toe ring, pendant, belly button ring, assorted jewellery set and more.
How long can I keep my product listed on Begum?
*Usually our policy allows to keep your product listed until its sold. However, when it comes to resetting stores of Begum, product listing validity can be four months.
How can I contact Begum seller support?
You are requested to email at info@begum.com.au
Where can I find updates on new features and tools for sellers?
*You will periodically receive newsletters and updates in your registered email address.
