Order Issues & Returns

How to Get Help with An Order 

Need help with your order? Start by contacting the seller you bought from! They're usually happy to assist with: 

1. Tracking your order 

2. Updating your shipping address  

3. Making order changes  

4. Requesting refunds, returns, or exchanges  

This way, you can get a quick response and potentially resolve the issue directly.  

To get help with your order: 

On begum.com.au: 

1. Sign in and go to Your account.  

2. Track your order. 

3. Resolve the issue with the seller. Use the message box to explain the problem, select your preferred solution, and upload any relevant pictures.